CONSENT:

1. You acknowledge that this Consent Agreement is a part of the Terms and Conditions of the Website and the other Services, by accessing the Website or Application or by otherwise providing Us Your Personal Information Yourself or through a Primary User or by making use of the Services provided by the Website or Application, You unconditionally signify Your (i) assent to the Consent Agreement, and (ii) consent to the Utilization of your Personal Information in accordance with the provisions of this agreement.
2. You acknowledge that you are providing Your Personal Information out of your free will. If You use the Services on behalf of someone else (including but not limited to, Your child – minor or major or as a legal representative of an individual with mental illness or family member) or an entity (such as Your employer), You represent that You are authorized by such individual or entity to (i) accept this Consent Agreement on such individual's or entity's behalf, and (ii) consent on behalf of such individual or entity to Our collection, use and disclosure of such individual's or entity's Personal Information as described in this Consent Agreement. Further, you hereby acknowledge that the Utilization of Your Personal Information by Koinos is necessary for the purposes identified hereunder. You hereby consent that the Utilization of any Personal Information in accordance with the provisions of this Consent Agreement shall not cause any wrongful loss to you.
3. You have the option not to provide us the personal information sought to be collected. You will also have an option to withdraw your consent at any point, provided such withdrawal of the consent is intimated to us in writing. If you do not provide Us Your Personal Information or if you withdraw the consent to provide Us Your Personal Information at any point in time, we shall have the option not to fulfill the purposes for which the said Personal Information was sought, and we may restrict you from using the Website, Application or Services.
4. Our website or Application are not directed at children, and we do not knowingly collect any Personal Information from children. Please contact us at support@koinossolutions.com if you are aware that we may have inadvertently collected Personal Information from a child, and we will delete that information at the earliest.

INTRODUCTION

By creating an account or using the Mediva platform, you ("User") acknowledge and agree to the terms outlined in this Consent Agreement. Mediva is operated by Koinos Software Solutions Pvt. Ltd. and provides digital healthcare services to hospitals, doctors, and patients.

This agreement explains how we collect, use, and process personal and medical data. By proceeding with registration, you confirm that you have read, understood, and agreed to the terms set forth below.

DATA COLLECTION & USAGE

By using Mediva, you consent to the collection, storage, and processing of the following data based on your user type:

1. For Patients: Name, contact details, health records, prescriptions, appointment history, and consultation details.
2. For Doctors: Name, contact details, medical credentials, licenses, practice details, and consultation history.
3. For Hospitals: Hospital registration details, doctor profiles, contact information, and other necessary regulatory data.

Your data is used for:

1. Providing and improving healthcare services.
2. Facilitating doctor and hospital registrations.
3. Enabling secure consultations, prescriptions, and appointment management.
4. Ensuring regulatory compliance and maintaining platform security.

DATA SHARING & SECURITY

We prioritize data security and implement encryption to protect your information. Some data may be shared with:

1. Registered Doctors and Hospitals for patient care and consultation purposes.
2. Regulatory Authorities if required by law.
3. Third-party service providers for payment processing and technical support.

We do not sell or misuse user data. All information is shared strictly as per our Privacy Policy.

USER RIGHTS & WITHDRAWAL OF CONSENT

You have the right to:

1. Access and update your personal information.
2. Withdraw consent at any time by contacting support@koinossolutions.com (Withdrawal may limit platform access).
3. Request deletion of your data, subject to legal and compliance requirements.

AGREEMENT & ACCEPTANCE

By proceeding with registration, you confirm that:

• ✓
  You have read and understood this Consent Agreement.
• ✓
  You voluntarily provide your data for use within Mediva.
• ✓
  You agree to the Terms & Conditions and Privacy Policy.
• ✓
  If registering on behalf of another person, you have obtained their consent.

For any concerns, contact us at support@koinossolutions.com.